A、tell
B、say
C、complain
D、speak
第2题
第3题
第5题
A、sets
B、builds
C、makes
第6题
A、DIPLOMATIC PASSPORT
B、OFFICIAL PASSPORT
C、SERVICE PASSPORT
D、SEAMAN’S PASSPORT
第7题
第8题
A、PASSPORT
B、DIPLOMATIC PASSPORT
C、OFFICIAL PASSPORT
D、SEAMAN’S PASSPORT
E、SERVICE PASSPORT
F、SPECIAL PASSPORT
第9题
A、Oh, I don’ t know what’ s wrong with it.
B、Sorry, I’ ll have it checked out at once.
C、Ok, I see.
第10题
第11题
A、Well, I wonder whether the recent layoffs are affecting the quality of our customer service
B、What do you think? But I have no idea?
C、That' s the client' s own problem, I guess