A、general, specific
B、specific, general
C、short, long
第1题
第2题
A、 so as
B、 so that
C、 as such
D、 as well as
第3题
A、 Do you like
B、Will you like
C、Would you like
D、Should you like
第4题
--“How long did it take you to realize that he was dishonest?”
--“I _______ from the start。”
A. looked him out
B. looked him over
C. saw him out
D. saw him through
第6题
A、argue back and protect yourself
B、keep quiet and leave the customer alone
C、keep calm and listen carefully to the customer
第9题
第10题
A、useful
B、useless
C、usefulness
第11题
A、When the customers complain, you needn’ t listen carefully.
B、You needn’ t say sorry to those angry customers.
C、You should relax yourself and try to understand the angry customers.