You everything you read in your folder（）.

Please give me a call when you __________ ready for the trip, will you？

Richard: This is my schoolmate, Betty, and this is my friend, Rose. Rose: How do you do？ Betty:（）

—Needn’t I tell him everything that’s happened to his father？
A、Yes, you nee
D、
B、No, you nee
D、
C、Yes, you have to.
D、No, you must.

请帮忙给出正确答案和分析，谢谢！

阅读理解：阅读下面的短文，根据文章内容从A.B.C三个选项中选出一个最佳选项。
Angry customers tend to aim their dissatisfaction and complaints at staff members. If this happens to you, you should remember that they are actually expressing their dissatisfaction about the company and not about you as an individual. But if you wish to be successful in any business, then you have to learn how to handle angry customers. Listed below are a few guidelines to help you develop your own personal strategy for dealing with angry customers:Never argue back.You must stay calm and aim to satisfy the customer even in the most difficult situations. It is only by agreeing with their view point and suggesting a possible solution that you will resolve the situation and send the customer away happy.Use your ears more than your mouth. Make sure you listen more than you speak. By listening carefully, you will be able to understand why the customer is complaining, so that satisfactory steps can be taken. Show that you care.Use every opportunity to express your apology and understanding. You have to show that you will do everything within your power to try and resolve the situation. This exhibition of your concern will win the customer over. There will be a significant change in their behaviour.Control your anger and be patient.Learn to relax and calm yourself.Having patience with your customers and with yourself will go a long way in winning over hostile customers.
The above guidelines are very useful in every situation in life and you can successfully tackle hostile circumstances by following them. If you follow the above tips, you are on your way to succeeding in your career.
（1）At whom do angry customers tend to aim their dissatisfaction and complaints?

Even if you are a good high－jumper, you can jump only about seven feet off the ground.
Even if you are a good high-jumper, you can jump only about seven feet off the ground. You cannot jump any higher because the earth pulls you hard. The pull of the earth is called gravity.
You can easily find out the pull of the earth. If you weigh yourself, you will know how much gravity is pulling you.
Since there is gravity, water runs down hill. When you throw a ball into the air, it falls back down. Because of gravity, you do not fall off the earth as it whirls(旋转) around.
Then, can we get away from the earth and go far out into space？ Now you can do it, because spaceships have been invented. Then spaceship will go so fast that it can escape the earth’s gravity and carry you into space.
(1) In this passage, the word “gravity” means_______.
A.the pull of everything.
B.the force of attraction(吸引) among objects.
C.the force which attracts objects towards the centre of the earth
D.the force which attracts the earth towards the sun.
(2) When you slip you always fall to the ground because_______.
A.the earth always turns round.
B.the earth has gravity
C.the earth’s gravity is greater than your weight.
D.you are careless.
(3) Gravity is strong that_______.
A.it can throw a ball into the air.
B.it makes you jump only seven feet.
C.it can let you fly away from the earth.
D.it can keep everything on earth.
(4) Because of gravity,_______.
A.water flows everything.
B.we can go everywhere by ship.
C.water always flows downwards.
D.fish can live in water.
(5) We can get away from the earth by spaceship because_______.
A.the spaceship goes very fast.
B.the earth can’t pull the spaceship.
C.the spaceship has a strong force.
D.the spaceship can jump higher than other things.

请帮忙给出正确答案和分析，谢谢！

There was once a man in South America who had a parrot（鹦鹉), a pet bird that could i
There was once a man in South America who had a parrot(鹦鹉), a pet bird that could imitate(模拟) human speech. The parrot was unique. There was no other bird like him in the whole world. He could learn to say any word except one. He could not say the name of his native town, Cotano. The man did everything he could to teach the parrot to say “Cotano” but he never succeeded. At first he was very gentle with the bird, but gradually he lost his temper. “You stupid bird! Why can't you learn to say that One word! Say 'Cotano' or I'll kill you!” But the parrot would not say it. Many times the man screamed(大声叫), “Say 'Cotano' or I'll kill you!” But the bird would never repeat the name. Finally the man gave up. He picked up the parrot and threw him into the chicken house. “You are even more stupid than the chickens!”
In the chicken house, there were four old chickens waiting to be killed for Sunday's dinner. The next morning, when he went out to the chicken house, the man opened the door. He was shocked by what he saw. He could not believe his eyes and ears. On the floor lay three dead chickens, the parrot was screaming at the fourth, “Say 'Cotano' or I'll kill you!”
1)、The reason why the parrot couldn't say the name of his native town is not mentioned in the story.
A.T
B.F
2)、The man lost his temper at the fact that the bird failed to say the name of the town.
A.T
B.F
3)、The man in the kitchen killed the three chickens.
A.T
B.F
4)、The bird managed to escape from the chicken house.
A.T
B.F
5)、The man loved his parrot very much and always treated it kindly.
A.T
B.F

This was the place __________.

－ How are you, Bob？－________A.How are you？B.I'm fine. Thank you.C.How do you do？D.Ni
- How are you, Bob？
-________
A.How are you？
B.I'm fine. Thank you.
C.How do you do？
D.Nice to meet you.

Are you familiar ______the saying, “it’ s not what you know, but who you know” ? In event planning, networking is key!

－－ _________？－－This is Mr Smith speaking now.A.Who are youB.Who is thatC.Who are you ca
-- _________？
--This is Mr Smith speaking now.
A.Who are you
B.Who is that
C.Who are you calling
D.What do you want to say